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Client Relationship Manager

Qualifications

  • Bachelor’s Degree in Marketing, Business Administration, Communications or any relevant program
  • At least three years related work experience, preferably from IT or advertising industry
  • Knowledge of customer relationship management practices
  • Has keen attention to details, passionate, creative, and resourceful
  • Excellent computer skills, including advanced Excel and PPT
  • Persuasive oral and written communication skills
  • Able to work both independently and as part of a team

 

Responsibilities

  • Maintain long term and profitable business relationship with resellers and clients
  • Develop plans to address needs of the clients
  • Ensure that all client requirements and expectations are met
  • Handle all communication and required documentation including agreements with resellers and clients
  • Monitor and ensure adherence to the stipulations of the MOA and other contracts
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